FAQ's, Frequently Asked Questions about Specifically Random Headbands
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Have you tried other headbands only to have them pinch, bind or slip? Then you've come to the right place. That's because, most fabric headbands are offered as "one size fits all". In contrast, Specifically Random headbands are made to fit YOUR head! I am committed to providing you with a headband that is not only fashionable, but is comfortable enough for all-day wear and that won't slip or bind!

Who can wear a Specifically Random headband?

​Anyone! Use them to hold back unruly hair, cover up thinning hair, hide grays, or simply spruce up your wardrobe. They are perfect for yoga and athletics and a great solution for chefs and nurses. Teens love them as a fashion accessory and because they're so comfortable they're great for little girls who won't normally keep anything on their head.

​Will my headband be comfortable?

​Yes! One size does not fit all. Specifically Random headbands are made in four sizes, so you can be assured that it will remain comfortable all day with no pinching, headaches or slipping.

What size should I order?

When it comes to fabric headbands, one size does not fit all. The average adult head measures between 21" and 24" and the measurement of your perfect headband will vary even more depending on your style and level of sensitivity.

I am committed to providing you with a headband that is not only fashionable, but is comfortable enough for all-day wear and that won't slip or bind. 

All of my headscarves can be worn by children, women and men. The key is getting the right size. Most girls and women wear a size medium, but the best way to tell is to measure around your head where you would normally wear a headband. From the top of your head to the back of your head where the hairline meets the neck. 

How should I care for my headbands?

Almost all of the headscarf headbands in my shop can be cared for with a quick machine wash and dry.  Any exceptions to this will be noted in the item description under the section "Care". 

However, just like any textile, fabrics do fade and wear with time, and the care with which you wash your headscarves will have an impact on their appearance over time.   

How and where do you ship?

USA

Shipping for orders over $36 is always free and shipping for orders under $36 is a flat rate of $3.50. 

Packages are shipped USPS First Class Mail and usually arrive within 4-6 business days from date of order.  

EVERYWHERE ELSE

$15 shipping for all orders outside of the United States.

Packages ship by United States Postal Service First Class International Mail. First class packages usually take between one and two weeks to be delivered but can occasionally take as long as eight weeks. A tracking number will be provided but may only track the location of the package until it leaves the United States. Shipping times vary by country and packages can occasionally be delayed in your country's customs office for a variety of reasons. Unfortunately, this is something I have no control over and no ability to predict. 

International customers are responsible for any customs or tax fees that your package may incur. Each country has its own customs laws regarding fabric and sewn items. If you have any concerns about customs fees, I recommend contacting your local post office before purchase as these fees will be your responsibility as the buyer. Packages will be described as "Fabric Headband(s)" on the USPS customs form. 

UNITED KINGDOM

Currently, the UK charges a 20% VAT to any package sent from outside the European Union with a value over £15 as well as an £8 handling fee incurred by Royal Mail (http://www.royalmail.com/personal/help-and-support/I-need-advice-about-customs-requirements).  You will be required by Royal Mail to pay these charges within three weeks and before you collect your goods.

Do you accept returns or exchanges?

It's important to me that your headband fits perfectly and is comfortable on your head. The very best way to ensure that your headband fits properly is to measure before ordering. However, should your headband not fit the way you like, I'm always happy to accept a return, exchange or make complimentary alterations.

If you are not satisfied with your purchase, please contact me to request an address to return your package.

Pack the headband(s) along with a copy of your customer receipt into the original packaging or another vinyl or heavy-duty mailer (simple paper envelopes will tear apart in the postage machines.)

Headbands must be in new and unworn condition for a full refund.

Your return will be processed after receiving your return.

How can I stay up to date on what's happening at Specifically Random?

Stay up to date with new products, sales, promotions and events by following me on Facebook, Twitter or Instagram.  Or, check out my Etsy shop.  Be sure to sign up for monthly emails to receive updates and coupons delivered straight to your inbox!

Where can I shop for Specifically Random headbands in person?

Check out the "Retailers" page for a current list of upcoming craft shows and shops where you can find Specifically Random headbands. 

Still have questions? Just send me a message and I'll get back to you just as soon as I can!